The best sustainable products. All in one place.
Customer Care Specialist
At Dayrize, we’re on a mission for everyone to *Buy good* by reframing sustainability; making it easy, fun, joyful and accessible.
Dayrize.com is an online marketplace that makes it easy to use your buying power to shop for goods… that do good. We sell thousands of amazing products that are assessed by our Dayrize Score, a set of metrics that evaluate the degree to which a product can be considered sustainable, regenerative, and circular. All that is a fancy way to say we find you the stuff you love that happens to be good for the planet too..
ABOUT THE JOB
Your role is to keep our customers happy… You are our voice and will handle inquiries via telephone, e-mail and chat. Because you genuinely care about each and every individual that contacts us, you provide the best solutions possible. You make quick and accurate decisions and help our customers out with different matters. And always with a smile on your face.
- 2+ years’ experience in a similar role within a B2C e-commerce environment
- (Nearly) native English speaker and writer
- You always know what to say and in a positive way
- Self-starter with an entrepreneurial attitude and strong problem-solving skills
- Solution oriented and result driven
- Multitasking doesn’t stress you out
- A bright, positive attitude
An amazing opportunity to work in a rapidly growing and evolving team, where you can play your part in addressing climate change in a fun, positive and simple way. Dayrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are currently working remote and will be based in Amsterdam. It is a 1-year full-time contract to begin with, but we are looking for a long-term fit.
If the above describes you, please do send your CV along with a quick note as to why you are keen on this role to [email protected] using the job title in the subject field.
Dayrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Disclaimer: In applying to this position, you consent to Dayrize.com to keep your CV and application details on record and to process your CV internally with relevant departments involved with the recruitment of the advertised position.
Go back to the Join Our Team overview page.